Description
LaundryGate
Laundry and dry cleaning in Odoo: a price matrix, counter intake, a tag on every garment, plant stages
by scan, pickup and delivery routes, monthly subscriptions, claims and a mobile portal for customers and
drivers in one app.
Odoo 20 · Community and Enterprise · works with the standard Invoicing app
One flow from counter to doorstep
Customers, invoices, payments and taxes stay standard Odoo (so VAT and UAE / KSA e-invoicing apply).
LaundryGate adds what a laundry needs in between: garment tags, the plant, the van and the plans, plus a
phone screen for your customers and your drivers.
Price matrix and contracts
Garment type x service (wash, dry clean, iron, alteration), priced per piece, per kg or per m² for curtains and carpets. Express surcharge per service or company. Contract price lists with a discount for hotels and companies.
Counter intake
Customer, garments, colour, brand, stains and damage noted at intake, promised date, express and deposit. Retail orders get a posted invoice at intake and the deposit is registered as a payment on it.
A tag on every garment
One tag per piece (one per bag for per-kg washing, one per item for carpets) with a Code128 barcode and a QR code. Labels for 62 x 40 mm label printers and 80 mm receipt printers, plus the order receipt.
Plant stages by scan
Received, sorting, washing / dry cleaning, ironing, quality check, packed. Scan tags to move them, with a rack or bin. The order turns Ready by itself when its last piece passed quality check, and the customer is told.
Pickup and delivery routes
Requests with time windows, routes per driver, van and day, stop order, a printable route sheet, and proof of collection or delivery (tag scan, signature, photo) from the driver’s phone.
Monthly subscriptions
Plans of N pieces or N kg a month, or unlimited for chosen services. The balance is used order by order, renewal invoices are made every period, and customers get a reminder before the end.
From pickup to hand-over
Collect, tag, clean, deliver, bill.
1. Customers book a pickup and follow every piece
2. The driver works from the phone
3. Intake at the counter with every detail
4. Scan tags to move them through the plant
5. See the whole plant on one board
6. Plan the day’s route
7. Subscriptions with a live balance
8. Damage and lost claims with a clear rule
9. Pieces by stage
10. Revenue per service and month
Roles and security
Driver (own routes and stops), Staff (counter, tags, plant scanning, pickups, claims) and Manager (prices, contracts, plans, routes, approvals, statements, reports and settings). Multi-company rules on every model. Portal customers only see their own orders, pickups, plan and invoices; a driver only sees the stops of their own routes.
Hand-over rule and account customers
An order cannot be handed over (at the counter or by the driver) while money is due. Hotels and companies marked as account customers are billed monthly instead: print their statement and create one invoice for all orders of the period.
Notifications
Order ready, out for delivery and pickup scheduled by email and SMS (switch on in Settings). A WhatsApp button opens the Odoo WhatsApp app when installed, otherwise WhatsApp with the message filled in. Late orders get a to-do for the counter.
Your colours, any screen
The customer portal (/laundry) and the driver screen (/laundry/driver) use your logo and colour from Settings, work on phone, tablet and laptop, and support right-to-left languages.
Questions
Do I need a special barcode scanner?
No. Any USB or Bluetooth scanner that types the code and Enter works on the scan screen and on the driver screen; tags can also be typed.
Which apps does it need?
Invoicing, Portal, Discuss and SMS (all standard). No Sales, Inventory or Point of Sale is required.
Can drivers be outside staff?
Yes. A driver can be an internal user with the Driver role or a portal user set as the driver of a route; both use the same phone screen.
How are claims paid?
The compensation is the declared value, at most a set number of times the cleaning price (10 by default). Settling a claim posts a credit note for the customer.
Need help or a change for your laundry?
APPSGATE Information Technology LLC · appsgate.ae · support@appsgate.ae
Reviews
There are no reviews yet.